Decision Administrator - 1 PERMANENT POSITION
The College issues decisions in response to public complaints and Registrar’s Investigations about doctors. These decisions are made by the Inquiries, Complaints and Reports Committee (ICRC), made up of physician and public members, which oversees all investigations into physician care, conduct and capacity. The ICRC reviews on average 3700 matters and makes approximately 2600 decisions each year. The College also issues decisions about applicants who wish to become members of the College and to practise medicine in Ontario or wish to amend the terms of an existing certificate to practise medicine in Ontario. These decisions are made by the Registration Committee, which oversees all applications made to the College to practise medicine in Ontario. Decisions Administrators (DAs) draft, on behalf of the ICRC and the Registration Committee, clear, concise and plain language reasons for the Committee decisions.
The Investigations and Resolutions Division is looking for individuals who are able to fashion plain language explanations of regulatory outcomes while incorporating medical terminology into decisions. Candidates must communicate effectively with Committee members to ensure that the Committee is providing full reasons for its decisions.
Currently, this position is work from home, however, there is an expectation that staff will be required to return to the office periodically. While working remotely, there continues to be a strong focus on communications among the group and other College staff including at team huddles and divisional events. The Decisions Administrators group is incredibly collegial and new hires receive exceptional support and mentorship.
- Draft decisions and reasons on behalf of the ICRC and orders with reasons on behalf of the Registration Committee in accordance with benchmarks
- Draft decision case summaries of moderate risk outcomes for posting on the College’s Register
- Prepare for each committee meeting by reviewing case materials, members’ notes, etc.
- Attend committee meetings, as required, to take detailed notes, in relation to the committee’s discussions, conclusions, and final disposition of each case reviewed
- Interact with the committee members and College staff to obtain, clarify or confirm information
- Ensure draft decisions and orders reflect the correct disposition and the essential reasoning/intent of the committee
- Ensure draft decisions/orders can withstand scrutiny from a variety of sources
- Ensure draft decisions/orders are clear and comprehensible to all parties
- Participate in other activities as required such as special projects, input to policy revision, and mentoring new staff
- University degree required; law degree preferred
- Superb writing and editing skills with emphasis on an ability to write clearly, simply and comprehensively
- Attentiveness and demonstrated ability to follow complex discussions by the committee members both at meetings and online, and to show good judgment in selecting relevant information to include in a written decision
- Excellent and demonstrated analytical skills
- Proven organizational skills to handle high volumes of work and to multi-task
- Demonstrated ability to work to benchmarks and key performance indicators in a continuous improvement environment
- Strong presentation skills
- Strong initiative: ability to work both independently and as part of a cohesive team
- Knowledge of the Regulated Health Professions Act, preferred
- Knowledge of administrative law principles, an asset
- Knowledge of health care delivery systems and medical terminology, an asset
- Demonstrated proficiency with Microsoft Office 365
- Knowledge or training in Equity, Diversity and Inclusion an asset
Note: It is a fundamental requirement of employment the CPSO that employees reside in Ontario and can attend the College office as required. Must be able to provide proof of double vaccination.
Application Procedure: Interested candidates please apply with cover letter and resume by June 30th, 2022
CPSO - Career Opportunities
The College is committed to hiring practices that support accessibility for people with disabilities, employment equity and diversity in the workplace. The College actively seeks to increase their diversity by welcoming applications from women, visible minorities, aboriginal people, persons with disabilities and persons of any sexual orientation or gender identity. Applicants with a disability may request accommodation at any stage of the recruitment process by contacting the Human Resources Department