SOAR Investigation Training 2023

 Registration is closed for this event
Thursday May 11, 2023 9:00am-12:15pm 
This 1/2 day program will be delivered via ZOOM meetings and will be live and interactive.
Registration Fee: $95 + HST
Registration opens February 6th

Brush up on the basic principles and learn practical strategies to deal with some of the most complex issues in investigations. You will leave energized to tackle challenges in your own investigation work.

Experienced and new investigators will all take away renewed insight and understanding of issues on procedural fairness, being responsive to the mental health of the parties and handling and assessing digital evidence. 

This program is open to all but is designed for individuals working in a regulatory or other public sector role that involves investigations work.


Procedural Fairness 9:00a.m. - 10:00a.m.

Procedural fairness is integral to investigations – but what does it mean in practice?  This session will review the basic principles, identify lessons learned from recent judicial review decisions and provide practical tips from seasoned investigators and bodies that regularly review investigations.


  • Shane C. D’Souza, Partner, McCarthy Tetrault
  • Geoffrey Wong, Workplace Investigator & Trainer, Rubin Thomlinson LLP

MODERATOR: Genevieve Currie, Director of Investigations and Counsel, Office of the Integrity Commissioner

Digital Evidence 10:00a.m. - 11:00a.m.

The handling of evidence is undoubtedly one of the most important aspects of a defensible investigation. With an ever-increasing proportion of evidence now in electronic or digital formats, investigators need to be well versed in its collection, preservation and presentation. This session will explore issues relating to the collection and management of digital evidence, including best practices, challenges and potential pitfalls.


  • Greg Hutchinson, President, Barker Hutchinson
  • Anastasia-Maria Hountalas, Associate Lawyer, Steinecke Macuira LeBlanc

MODERATOR: Amy Stein, Deputy Registrar and General Counsel, College of Opticians of Ontario

Practical Considerations in Dealing with Mental Health and Capacity Issues 11:15a.m. - 12:15p.m.

When professionals experience serious health problems that are not well-controlled, they can pose a risk to the public that they serve. Some regulators are starting to take a more proactive approach to promoting licensee health, but more commonly, we deal with professional health and capacity issues reactively through our registration, investigations and hearings processes. We will discuss practical issues relating to this work, including accommodation, red flags, process challenges, and the kinds of training and skills needed to effectively manage it. This session is eligible for 1 hour of CPD Professionalism Content

SPEAKER: Angela Bates, Director of Conduct, Ontario College of Pharmacists

MODERATOR: Sharon Seenath, Director, Compliance, Conduct & Investigations, Registered Insurance Brokers Of Ontario


May 11th, 2023 from  9:00 AM to 12:15 PM
online via ZOOM
Event Fee(s)
1/2 Day Workshop Fee ($95 plus HST) $ 95.00 + $ 12.35 HST