ABOUT YOU

Successful candidates will have the following:

A minimum of two years’ experience providing intake and complaint handling services in a similar organization

Post-secondary education in social sciences or law

Demonstrated experience in analyzing and identifying issues without injecting opinion or acting as an advocate

Ability to bring innovative thinking to an issue, while working within a prescribed framework

Capable of multitasking, balancing the need to resolve issues quickly with an effective and thorough analysis

Demonstrated ability to communicate with individuals who are distressed, emotionally distraught or who may require special accommodation

Excellent verbal and written skills, and ability to communicate effectively and efficiently with individuals at all levels

Self-starter with a proven ability to work independently and with a team

Preference will be given to candidates with experience working with provincial government organizations including boards, tribunals and agencies

Familiarity with social media and new technology an asset

This is a unique opportunity to join a dynamic, exciting work environment and be part of a world-renowned office with a team of top public sector professionals. You will have the opportunity to directly resolve individual problems, as well as participate in broader investigations which contribute to systemic change and improved public policy and administration.

Interested candidates are invited to apply by visiting https://www.ombudsman.on.ca/About-Us/Careers/Current-Opportunities.aspx

Accommodation will be provided in accordance with the Ontario Human Rights Code.   

All applications must be received by 5:00 pm on Friday, August 26, 2016.